Technical Support Engineer ( Electronics ) - Doncaster.
Commutable from Sheffield, Rotherham, Barnsley, Doncaster, Worksop.
Technical Support, Electronics Support, Electrical Support, Installations, PCBs, Sensors, Detectors, Wireless Systems, Microwave, Embedded Systems.
This leading designer and manufacturer of electronic and software Control Systems are seeking an experienced Technical Support Engineer ( Electronics ) for their R&D site in South Yorkshire. Experience and Knowledge of Sensors, Detectors or Control Systems is highly desirable.
With a culture of innovation and utilising world-leading electronics manufacturing, the company continues to expand its award-winning range in Control products and Applications. Having celebrated over 30 years in business and now part of a multi-billion-pound group of companies, they continue to grow and develop as it looks to assert itself as the number one manufacturer of Security equipment. Resultant of this, they are looking to find skilled, determined and committed Electronics Technical Support individuals who will help drive their products forward.
As a Technical Support Engineer you will provide technical issue resolution for their customers (installers). You will have Technical Support or installations experience in an Electronics or Electrical environment, such as Sensors, Alarms, Detectors, or Security Systems. Whilst this is primarily an office-based position, providing support over the telephone you may be required to occasionally travel and therefore a full driver's licence would be an advantage.
Candidates should have a good Customer Service background with basic Electronics or Electrical Technical knowledge supporting Electrical / Electronic products. Ideally you will have an Electrical / Electronics qualification and knowledge of working with Control Systems, CCTV, Intruder Alarms, Fire Alarms, Sensors, Detectors, etc.
You will take technical support calls to help identify product problems and advising on a solution, undertake software testing / new product testing, have some input into the initial design of new products. Your remit will be to assist in product training for internal and external customers, identify and rectify reported faults or problems. Specific Electronic Product training will be provided.
The successful candidate will have good organisational skills, be a Team player and take personal responsibility to resolve problems. You will have excellent interpersonal skills both in person and on the telephone and be friendly and approachable. You will be committed to an excellent customer service.
Great career opportunities in a professional, well established, secure, and successful organisation. Working with a variety of interesting Wired and Wireless technologies, you will support products and have design input in a friendly, multi-disciplinary team. The company has a great culture, new R&D offices, with a commitment to continuous training & development, supported by excellent staff retention.